I cannot sign in

Most sign-in problems are one of these:

You forgot your password

On the sign-in page, choose Forgot password? and enter the email address your school or Nibras has for you. We email you a link to choose a new password. Check your spam folder if it does not arrive within a few minutes.

Your school created your account

When a school adds you, we email you a set-password link. If it has expired, choose Forgot password? on the sign-in page and enter the same email address — it works the same way.

You use Google or Apple

Sign in with the Google or Apple account that uses the same email address your school has for you. A different address opens a different, empty account. If that has happened, contact support and we will connect it for you.

Still stuck?

Contact support and tell us the email address you are trying. Never send us your password.