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Contact support

Tell us what is wrong and we will reply by email, usually within one working day.

Have an account and can sign in? Sign in first — your request is then linked to your account and you can follow it in the app.

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What is it about?

Signing in & my account Password, set-password link, Google or Apple sign-in, email address Payments & receipts Fees, receipts, automatic payments, a charge you do not recognise Classes, homework & schedule Class times, homework, teachers, joining an online class Something is not working An error, a blank page, the app not loading or notifications not arriving Something else Anything else — a question or an idea

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You will get a reference number and an email when we reply.