Nibras Registration, Terms & Conditions, and Privacy Consent

Welcome to Nibras. Whether you are enrolling your child or joining an adult workshop, this page explains your registration profile, what you are agreeing to, and your consent responsibilities. Please read it before you sign at registration.

Part A: Registrant Profile

You may register as an adult student, for your child, or both. A single person keeps one profile with date of birth and role flags.

• Myself (I am 18 or older)
• My Child / Dependent (Under 18)
• Myself AND My Child

If the student is under 18, they are linked as a dependent under an adult account. If age is 18 or older, they register as their own account and sign consent personally.

Where the age of majority is higher than 18 — it is 19 in British Columbia and several other provinces — a student below that age who registers their own account also needs a parent or legal guardian to agree to these terms on their behalf.

The information you give at registration must be accurate and kept up to date — particularly dates of birth, contact details, and anything about allergies or medical conditions. Placement, supervision, and how we reach you in an emergency all depend on it.

Your account is yours alone. Keep your password to yourself, do not let anyone else use your account, and tell us promptly if you think someone has gained access to it.

Part B: Terms and Conditions of Service

1. Who you are agreeing with

Nibras is operated by Kunh Innovations Inc., a company based in Calgary, AB, Canada. In these terms, "Nibras", "we" and "us" mean Kunh Innovations Inc..

Nibras is a platform for Quran and Arabic reading programs. Some programs we run ourselves. Others are run by a partner school, masjid, or organization that uses Nibras to manage enrollment, teaching records, and payment.

Where a program belongs to a partner organization, your agreement for the classes themselves — teaching, scheduling, staffing, fees, and refunds — is with that organization, and any tuition you pay online for it is collected into that organization's own account. Nibras provides the platform, keeps the records, and processes the payment. Each program page names the organization running it. Where no organization is named, the program is ours and this agreement is with Nibras throughout.

2. Program structure and environment

Nibras provides Arabic instruction for children (5+) and adults. Youth programs are educational tutoring sessions (1-2 hours), not licensed child care.

That distinction matters: we are responsible for your child during the session itself, and we are not a drop-off facility. A parent or an authorized adult must bring the student and collect them at the end of the session.

3. Instructors and safety

Programs run by a partner organization. The organization named on the program page recruits, screens, and supervises its own instructors, including any police information check or vulnerable sector search that the law or its own policy requires. Kunh Innovations Inc. does not employ or screen those instructors. Questions about how they are screened go to that organization.

Programs run by Nibras, and teachers on our marketplace. Before teaching anyone under 18, an instructor must give us a Police Information Check including a Vulnerable Sector Search issued within the last three years or, outside Canada, the nearest equivalent check available in their country. We keep a record of the check and its date.

4. Attendance

Please provide at least 24 hours notice for absences. Missed group classes are not individually made up, but materials are shared through the portal.

A missed class is not refundable and does not extend the program. If a teacher is unable to attend, we will either arrange a substitute or reschedule the session.

5. Fees

Each program page states its fee, the currency, and whether it is billed as one payment for the whole program or monthly. Some programs offer both and let you choose at checkout; some offer a discount for paying the whole program up front.

• If you join a monthly program after it has started, you are billed from the month you join. We do not backcharge months your student did not attend.
• When you pay online, an administration fee is added to the tuition and shown to you separately before you confirm. It covers processing the payment. It is charged on each payment, including each monthly installment, and it is not refundable — the processing work is done whether or not the tuition is later returned.
• Some programs collect their fees directly instead — in cash, by e-transfer, or through the organization's own arrangements. Those programs are marked as such, no administration fee applies, and payment terms are set by whoever collects.

6. Automatic payments

On a monthly program you may authorize us to charge your card or bank account automatically as each installment falls due. This is optional — you can pay each installment yourself instead — and nothing is charged automatically unless you set it up.

If you do set it up:

• We charge only the installment that is due, plus the administration fee, at the amount shown to you when you authorized it.
• You may withdraw the authorization at any time from the payments area of the portal, or by contacting us. Withdrawing it stops future automatic charges; it does not cancel fees already owed.
• If a charge is declined, we try again twice — about four days later, and about four days after that — and email you each time. After the third failed attempt we stop trying automatically and contact you to arrange payment.
• Your card and bank details are held by our payment processor, not by Nibras. We never see or store them.

7. Withdrawal and refunds

You may withdraw a student from a program at any time by telling us in writing — a message through the portal or an email to the address below.

• Withdraw before the program's first session and the tuition you have paid is refunded in full, less the non-refundable administration fee.
• Withdraw after the program has started and we refund whole months that have not yet begun. The current month is not refunded, and neither are months already completed.
• For a program billed as a single payment, we refund in proportion to the part of the program that has not yet been delivered, counted in whole weeks from the date you tell us.
• Refunds are returned to the card or account that was charged, normally within 10 business days of being approved.

If a program you are enrolled in is cancelled by us or by the organization running it, or if sessions are not delivered, we refund the tuition for the part not delivered without applying the rules above.

8. Changes to programs

Class times, teachers, locations, and the schedule can change — a teacher leaves, a venue becomes unavailable, a holiday falls mid-term. We will tell you as early as we reasonably can. If a change makes the program unworkable for you, tell us and we will treat it as a withdrawal on the terms in section 7.

9. Using the platform

The portal and mobile app exist so that teachers, parents, and students can follow a student's learning. When you use them, you agree to:

• Use messaging for matters relating to the programs — not for advertising, solicitation, or bulk messages
• Treat teachers, staff, students, and other families with respect
• Not share, republish, or screenshot another family's or student's information
• Not attempt to access accounts, records, or areas of the platform that are not yours
• Not disrupt or attempt to break the service, or use it in a way that breaks the law

Messages sent through the platform are visible to the staff responsible for the relevant program and are retained as part of the student's record.

10. Course materials and content you provide

Curriculum, worksheets, recordings, and other materials we make available are for the personal use of the enrolled student and their family. Please do not redistribute or publish them, or use them commercially, without our written permission.

Anything you write into the platform — notes, messages, feedback, and the answers you give on enrollment forms — remains yours. You give us permission to store it and to show it to the people who need it to run your program.

11. Suspension and termination

We may suspend or end access to a program or to the platform where there is serious or repeated conduct that puts others at risk, harasses staff or families, or breaks section 9, and where fees remain unpaid after we have contacted you about them. Except where someone's safety requires immediate action, we will raise the problem with you first and give you a fair chance to put it right.

If we end your enrollment for one of these reasons, section 7 applies to any tuition you have paid for classes not yet delivered. You may close your account at any time — see the Privacy Policy for how to request deletion.

12. Health, allergies, and emergencies

Tell us at registration about any allergy or medical condition that a teacher would need to know about, and keep it current. We use that information only to keep the student safe during sessions.

Our staff do not administer medication. If a student carries emergency medication such as an epinephrine auto-injector, the parent must tell us and make sure the student has it with them. In a medical emergency we will call emergency services and then the parent or guardian, in that order.

13. Our responsibility

We deliver our programs with reasonable care and skill, and we take responsibility for doing so. What we cannot accept responsibility for is loss that we could not reasonably have foreseen, personal property brought to a session, or a service interruption caused by something outside our control.

Where the law allows us to limit what we owe you, our total responsibility for any claim relating to a program is limited to the fees paid for that program in the twelve months before the claim. Nothing here limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence.

14. Changes to these terms

We may update these terms. Each version carries the version marker shown at the top of this page, and the version you accepted is recorded with your consent. If we make a change that materially affects fees, refunds, or your obligations, we will notify enrolled families by email before it takes effect.

15. Governing law

These terms are governed by the laws of the Province of Alberta and the laws of Canada that apply there, and the courts of Alberta have jurisdiction. This does not take away any protection you have under the consumer law of the province or country where you live.

16. General

• These terms, the Privacy Policy, and what a program page states about that program are the whole agreement between you and us about the programs and the platform.
• If a court finds any part of these terms unenforceable, that part is limited as little as possible and the rest of the terms still apply.
• You may not transfer your account or this agreement to someone else. We may transfer it to a company that takes over the platform, and we will tell you if that happens; your rights under these terms stay the same.
• We send notices to the email address on your account, and you can send notices to us at the email address below. A notice by email counts as written notice.
• We work to keep the platform available, but it may sometimes be unavailable for maintenance or because of problems outside our control. When that happens, we will restore it as soon as we reasonably can.

17. Online lessons

• Some programs are taught online through Google Meet or Zoom. The link to join is given to you inside Nibras shortly before each class. Please do not share it with anyone outside the class.
• Younger students should have a parent or another trusted adult nearby during an online lesson, and every student should join from a suitable shared space at home.
• Nobody — teacher, student, or family — may record, photograph, or screenshot a lesson or the people in it. We do not record lessons.
• Teachers contact students only through Nibras, and anything sent to a child is copied to their parent. If anything in a lesson or a message worries you, report a safety concern.

18. The Mr. Nibras marketplace

• On the marketplace you book private lessons with an independent teacher. We check marketplace teachers as section 3 describes and run the booking and payment, but each teacher is an independent contractor, not our employee.
• A lesson request becomes a booking only when the teacher accepts it and confirms a start date.
• Pay only through Nibras. Arranging lessons or payment privately with a teacher you found here is not allowed, and lessons arranged that way are outside these terms and their protections.
• Adults who studied with a teacher, or whose child did, may leave one honest review. Reviews are public and show your first name and the initial of your last name. Do not name children or share anyone's private information; we remove reviews that do.
• Fees, withdrawal, and refunds for marketplace lessons follow sections 5 to 7.

19. The store

• The store offers books and learning materials. Some items we supply ourselves; others link to another shop, and that shop's own terms apply to anything you buy there.
• For an item we supply, we confirm the price, any member discount, delivery, and the cancellation and return terms with you in writing before you pay.
• If an item we supply arrives damaged or is not what you ordered, tell us and we will replace it or refund it.

Part C: Privacy and Data Tracking Consent (PIPA / PIPEDA)

Nibras collects learning and participation data (for example assessments, homework completion, progress pace) to personalize instruction and generate progress reports.

Records are stored on secure systems and only authorized staff/instructors can access them. Nibras does not sell personal or learning analytics data.

Our Privacy Policy is the full account of what we collect, who we share it with, how long we keep it, and the rights you have over it. It forms part of these terms.

Part D: Media and Promotional Consent

You choose whether Nibras may use photos/videos of yourself or your child in promotional channels. Full names are never published beside media without separate explicit written consent.

Your choice is recorded with your registration. Declining has no effect on enrollment or participation, and you may change your answer, or ask us to remove an image already published, at any time.

Acknowledgment and Signature

If the student is under 18, a parent/legal guardian must sign. By signing at registration, the adult signer confirms that terms, privacy/data-tracking consent, and media consent selection were understood and accepted.

Contact

Questions about these terms, a withdrawal, or a refund: email [email protected]. For a question about a specific program, the program page lists the contact for the organization running it.

Questions about your personal information go to our Privacy Officer at [email protected].